Create order notes via API

You can create notes for specific orders using the Installer.com API, allowing you to add important information, attach files, and control visibility.

Before you begin

• Ensure you have an active API key. For details, see Generate an API key.

Create order notes

1. Send a POST request to the endpoint /api/v1/orders/{order_id}/notes.
2. Include the following parameters in your request body:
   • content (string, required) — The text of the note.
   • file_ids (array of strings, optional) — A list of file IDs to attach to the note. Files must be uploaded separately.
   • is_public (boolean, required) — Set to true for notes visible to customers, or false for internal notes.

Related articles

• Generate an API key
• Public Products API overview

Need help? Contact Installer.com support.