Reassign an order

You can reassign an order to a different team member if the original assignee is unavailable or the workload needs to be balanced.

Reassign an order

1. Click Orders in the sidebar.

2. Click a specific order from the list, such as an order with status In progress.

3. On the job details page, click Change assignee within the Details tab.

4. In the 'Change assignee' modal, click the Select user dropdown.

5. Select a team member from the list, such as Installer tester.

6. Click Update to confirm the change.

The job details page updates to show the new assignee.

Need help? Contact Installer.com support.