Reject a partner job

Last updated: May 12, 2026

You can reject jobs sent by partners if your organization cannot fulfill them.

Reject a job

  1. Click Orders in the sidebar. This screenshot displays the "In progress" section of the "Orders" page withi...

  2. Select the job you want to reject from the list.

  3. Click Job actions.

  4. Click Cancel job. This screenshot shows the Installer.com web app on an "Order Details" page fo...

Provide a reason

  1. Select a reason for the cancellation from the list, such as Customer is not responding or We don't have capacity.

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