Set your booking availability

Before a visit is scheduled, your order portal asks which days suit you. The operator scheduling your order sees your answer when they pick a time.

Open the booking page

Open your order portal from the link in your email or SMS. The button in the email reads Open your order portal.
Select the Input your booking preferences banner, or the Bookings tab.

Mark the days

Choose Select available days or Select unavailable days.
Select dates in the calendar. Available days turn green, unavailable days turn red.
Switch between the two options to mark both kinds of day.
Select Show more to reach dates further ahead.

The calendar shows weekdays only, and the earliest date you can pick is four days from today.

To clear a day, select it again.

Add a comment

Use the comment box at the top of the page for anything the calendar cannot say, such as a time of day. It shows the example “E.g. preferably before noon”.

Your answer saves as you go

There is no save button. Every day you mark and every word you type is stored as you enter it. You can come back and change your answer until the booking is scheduled.

What the operator sees

On the booking step the operator sees a Customer availability card with your available dates, your unavailable dates and your comment.

Need help? Contact Installer.com support.