Set a deadline on a workflow step

Last updated: May 28, 2026

You can set deadlines for individual steps within your workflows to ensure tasks are completed on time.

Set a deadline

  1. Click Workflows in the sidebar under Operations. This screenshot displays the "Workflows" management page within the Installer...
  2. Click Edit next to the workflow you want to modify. This screenshot shows the "New workflow" page within the Installer.com web ap...
  3. Within the workflow editor, select a step and click Due date settings. This screenshot displays the "Due date" modal within the "New workflow" creat...
  4. Configure the deadline:
    • Enter a number in Due after Days to set a deadline relative to the previous step.
    • Toggle Skip weekends to exclude weekends from the calculation.
    • Enter Hours and Minutes in Due at Time to specify a time of day.

Note: For bookings, 'active' and 'overdue' deadlines are specifically calculated based on the "Booking Perform", "Inspection Create", and "Installation Create" workflow steps.

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