Configure platform fees
Last updated: May 18, 2026
As an administrator, you can configure platform fees that apply to transactions processed for your tenants. This includes setting a universal default percentage and defining specific overrides for different payment methods.
Set up platform fees
- Navigate to Settings, then select Platform Fees from the administration options.
- In the Default fee percentage field, enter the percentage you wish to apply to all transactions. This default will be used unless a specific override is configured.
- To define a fee that differs based on the payment method, locate the Method-specific overrides section.
- Click Add override and select a Payment method from the dropdown (e.g., Credit Card, Bank Transfer).
- Enter the specific Fee percentage for the chosen payment method. This override will take precedence over the default fee for transactions using this method.
- Repeat steps 4 and 5 for any other payment methods that require a custom fee.
- Click Save configuration to apply all your platform fee settings.
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