Find completed and cancelled orders

Orders are not archived. There is no Archive action, and you never have to file an order away yourself. An order finishes as Completed or is stopped as Cancelled, and either way it leaves the Orders page on its own: the page opens on the In progress view, which shows only orders with the status In Progress. Getting a finished order back on screen takes one switch or one filter.

For what each status means, and for Close order, Force complete order and Reopen order, see Order statuses.

Show closed orders in the list

1. Select Orders in the sidebar.
2. Find the switch above the views. It reads Show … closed orders, with your own count in place of the number. Closed covers both final statuses, so the count is every order that is Completed or Cancelled.
3. Turn the switch on. The list changes to All orders, which has no status filter, so finished and live orders appear together. The label changes to Showing … closed orders.
4. Turn the switch off to go back to In progress.

On a phone the switch sits above the list instead of beside the views.

Filter to one status

On All orders you can narrow the list to a single status.

1. Select Show filters, then Add filters.
2. Choose Order status.
3. Choose the status you want:

Option	What it shows
In Progress	Orders still running.
Completed	Orders where the work finished.
Cancelled	Orders that were stopped before finishing.

The filter row works the same way for every other field. See Filter and search orders.

Nothing is hidden permanently

A Completed or Cancelled order is not deleted and not moved. It keeps its workflow, bookings, offers, messages and files, and you can still open it and read the whole history. Search finds it too: set the scope next to the search box to All orders, and the search covers every order you can see, whatever its status.

Need help? Contact Installer.com support.